1 Shipping Charges & Free Delivery Threshold

We maintain full price transparency without hidden packing or handling fees:

• Orders of ₹499 and above: 100% FREE PAN-INDIA DELIVERY.
• Orders below ₹499: A nominal flat fee of ₹49 is added at checkout to cover express courier costs.
• Cash on Delivery (COD): Available Pan-India with a flat nominal convenience fee of ₹40.

2 Expected Delivery Timelines

Orders are dispatched from our central temple facility in Mylapore, Chennai, Tamil Nadu:

• Tamil Nadu & South India (Bangalore, Hyderabad, Kochi): 1 to 2 business days.
• Major Metro Hubs (Mumbai, Pune, Delhi NCR, Kolkata, Ahmedabad): 2 to 4 business days.
• Rest of India (Tier 2, Tier 3 & Rural Towns): 3 to 6 business days.
• North East & J&K / Island regions: 5 to 7 business days via India Post SpeedPost / BlueDart Air.

3 Sacred Packaging & Damage Protection

Because authentic Rudraksha beads and gemstones require physical protection against environmental shifts and rough transit:

• Each mala is placed inside an auspicious natural red cotton or velvet pouch.
• Authenticity certificates and lab reports are enclosed in moisture-resistant sleeves.
• The parcel is sealed in a heavy-gauge corrugated box with tamper-evident security tape.

4 Tracking Your Order & Delivery Updates

As soon as your package is dispatched, you receive an automated SMS and WhatsApp update with your live tracking AWB link (BlueDart, Delhivery, or DTDC). You can track your parcel live anytime by visiting our header or footer Track Order option.

5 Delivery Delays & Address Changes

If you need to adjust your shipping address or contact number before dispatch, please alert our devotee desk immediately at +91 75500 17155. If weather or regional logistics disruptions cause an unexpected delay, our team proactively tracks your consignment until safely delivered into your hands.